7 Levinge Lane, Christchurch, NZ

Frequently Asked Questions

 

What is your Pricing Structure?

Our software pricing structure is a rental model. This means there are no hefty fees for the outlay of the software, there is just a monthly investment which covers all your support needs, the modules which your business requires and scheduled updates to those.

 

Do I buy the Software?

No, there is no substantial software investment to be made in becoming an Argos client. By renting out our software, opposed to selling it means that it does not become redundant and ‘old’ requiring more investment for upgrades only 18 months – 2 years after investing in the software. We want to make becoming an Argos client as cost efficient as possible.

 

How much do I have to pay for support?

The support fees are included in your monthly rental investment. The reason behind doing this is we don’t want you or your staff to be worried about the bill they will get at the end of the month if they contact support a lot. The relationship works that you or your staff can call/ email us as much as possible and we will be on hand at no extra fee. This covers everything, even remote assist sessions. You can expect no further charges unless the work is of a consultancy or training nature.

 

Where are you located?

We are based in Christchurch, however, most of our clients are in the North Island and we make regular visits to Auckland, Hamilton, Hawkes Bay etc.

 

Who is the software for?

Our software is specifically designed for companies that offer Finance primarily within Australasia.

 

Is there a trial software download?

Our software is intricate and functional in its set up, so we do not offer a trial of the software as we would rather show you how the software applies to your business requirements in a face to face or remote demonstration.

 

Can I see a demonstration of the software online?

See response above.

 

What systems is your software compatible with?

Argos Vault and Bailment needs to be installed in a Windows environment. It requires MS SQL and integrates to word and excel. Unfortunately, it is not accessible for Apple Mac environments unless remoting into a windows server.

 

If you have a question that we have not answered in the above section please do not hesitate to contact us on the phone/ by email or complete our form and one of our staff members will be in contact.